Category Archives: Prison Communication

How Securus Technologies Is Positively Impacting The Lives of Many People

How is Securus Technologies affecting communities today? That may be a question that is asked by anyone who may have heard of it having a positive impact on communities. It is a program that is having a tremendous opportunity on communities, as law enforcement agencies are capable of utilizing it for the purposes of solving crimes, should there be any talks about crimes in the conversations. Aside from it helping communities, it is important to know exactly what Securus Technologies is and what it provides for its immediate users.

 

Securus Technologies is a program that is having positive impacts on the lives of inmates, as their visitors are capable of visiting them from the comfort of their very own homes. It is a program that is not only allowing them to communicate with one another via methods of video conferencing, it is also one that is allowing them to set up chat sessions during times that are convenient for them. If you would like to learn more about Securus Technologies and what the program is offering to both its immediate users and those who are not necessarily utilizing it but are also benefiting from it being implemented into the communications systems of many of today’s correctional facilities, feel free to contact a customer service representative today, as they will be more than happy to assist you in your endeavors of potentially utilizing this wonderful program.

 

Securus Technologies Dares GTL to a Technology Challenge

Securus Technologies, a prominent service provider in the fast-rising corrections market, has challenged its main competitor, GTL, to a technology bake off. In this contest, an independent technology judge will establish who has the biggest and innovative product set, the most advanced high-tech telephone-calling platform, ideal client service, and other related metrics.

 

Richard Smith’s comments

 

Securus’ CEO, Mr. Rick Smith, stated that GTL has been issuing statements claiming that its customer services and technology solutions are on the same level with those of Securus Technologies. Therefore, he wants an independent judge to carry out an intensive evaluation of product sets, ranging from customer service models and calling platforms of both companies. He said that comparing Securus’ products with those of GTL is unfair. Over the past four years, Securus has invested more than $700 million in acquiring technologies, tech companies, development of products coupled with a sophisticated Technology Center, and a reliable U.S. Customer Service Center. On the other hand, GTL has only invested a small proportion of what Securus has invested.

 

What makes Securus to Standout from GTL?

 

 

  • Securus manages an in-house call center operated by its employees. On the contrary, GTL outsources a bigger part of its client service.

 

 

  • Securus leverages its competent field technicians to provide products and services while GTL has resulted to contracting a significant amount of its work to non-employees.

 

 

 

  • GTL has lost a significant number of its customers to Securus Technologies.

 

About Securus Technologies

 

Securus Technologies continues to demonstrate its strong will to serve and connect by delivering technology solutions, including emergency response, biometric analysis, inmate self-service, monitoring products, and communication services to the corrections market. The firm has continued to attract more clients since its establishment. For instance, the company helps 1,200,000 detainees to strengthen their relationships with their loved ones and friends through communication. Over 3,450 facilities depend on products and solutions supplied by Securus to operate smoothly.

 

 

Christmas And Securus Technologies

Christmas is a wonderful time of the year, and most people spend it with loved ones, exchange gifts and eat delicious foods. There are some people that don’t get to enjoy the holiday because they are incarcerated. Securus Techologies created the Christmas video visits in order to help the inmates feel that they are part of the holiday, instead of feeling isolated and depressed.

 

The videos allow the prisoners to see and hear their loved ones. They are able to watch them open gifts and have their holiday meal. It makes them feel as if they are a part of it too. During the month of the holiday, the company will be airing commercials that will allow the public to understand how beneficial these video visits are. The videos are so important because they save the facilities money. They also save the people that would be visiting in person money in terms of gas and time.

 

Securus Techologies is the leader in the public safety industry. They are always creating new and important ways to make the world a safer place for everyone to live. They deal with over a million prisoners on a yearly basis so they know what is needed in facilities to keep everyone safe. They use interviews, videos and more to ensure that regulations are being met. The company deals in both the civil and criminal sectors of justice, and they are experts at what they do. When they take on a mission, they are always successful. The company, and their employees are determined to create a safer world, and they do so on a daily basis. Whenever they are called upon, they do a fantastic job. They are known all over the world, and they are in demand on a regular basis in the country.